Frequently Asked Questions

  • All US orders $50 and above qualify for free shipping. Order should be shipped within 24-48 hours of the order being placed.  Items that qualify for free shipping may come without the packaging because of increased shipping costs.  If your purchase is for a gift and requires the box, please make a note in the comment section.  (This is only on very select items like carriers, begin again toys, and some diapers with large cardboard inserts). 
  • The customer is responsible for ensuring we have the correct email address and physical address prior to shipping. We always ship to the shipping address supplied at the time of checkout and are not responsible for packages delivered to an incorrect address.
  • We are unable to make adjustments to your order once it has been processed--you must contact us immediately if you notice any discrepancies on your order confirmation.
  • We are unable to combine shipping on multiple orders placed.
  • We will no longer accept any returns or exchanges.  ALL SALES ARE FINAL THROUGH THE CLOSING OF OUR STORE. 
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